Shipping & Returns

 

SHIPPING INFORMATION
Good things come to those who wait.

While we aim to get your gear out to you as soon as possible we're a small team who want to make sure we get the details right. Please allow 7 working days for your kit to be dispatched.


If you have not received your delivery within 10 working days (UK) or 14 working days (International), please contact us via email, and we will endeavour to help. We do not ship on weekends or bank holidays.

If you are not in when the postman tries to deliver they will leave a card and then take your order back to the post office. Please follow the instructions on the card left by the courier to arrange redelivery or collection.

Royal Mail UK Shipping (3-4 working days from dispatch) — £3.00 flat rate
Royal Mail European Shipping (5-10 working days from dispatch) — £3.95 flat rate
Royal Mail International Shipping (5-10 working days from dispatch) — £4.95 flat rate

EASY RETURNS & EXCHANGES
We hope that you love everything from Wild & Blue but if you are not 100% satisfied with your product then you can return an item for refund/exchange within 14 days of receipt. Please note that items must be unworn, in their original condition with all tags or packaging intact.

To arrange a refund, please email us at info@wildandblueclothing.com with your name, email address and delivery address within 14 days of receipt. If possible please use original packaging and ensure that the item is securely wrapped to avoid damage in transit.

RETURN ADDRESS
Wild & Blue
Dalfaber Drive
Aviemore
Highlands
Scotland, PH22 1ST

The cost of returning the item is your responsibility. The responsibility of the item is up to you until it reaches us, therefore, it is extremely important to obtain proof of postage or use a service that provides a tracking number (eg. Recorded Delivery) We are unable to process a refund/exchange if the returned item is lost in transit. We will not be responsible for items lost in the post during return transit. Upon receiving the returned items, we will then issue a refund to the original source of payment or dispatch the exchanged item within 5 working days. We will not refund postage costs unless the item is faulty or a mistake has been made by Wild & Blue.

Please include your original invoice in your returns parcel.